At Houseboat Oslo, we are committed to safeguarding the privacy of our guests and website visitors. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us—whether through our website, email, phone, or during your stay.
We may collect the following types of information:
Personal Details: Name, email address, phone number, postal address, identification details.
Booking Information: Dates of stay, number of guests, preferences, and special requests.
Payment Details: Billing address, transaction history (Note: We do not store full card details).
Technical Data: IP address, browser type, device type, and pages visited (via cookies and analytics tools).
Your information is used to:
Process reservations and confirm your stay.
Communicate with you regarding your booking or inquiries.
Improve our services and personalize your experience.
Comply with legal requirements and local regulations.
Send you relevant updates or offers (only if you opt-in).
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or loss. Your data is stored securely and is only accessible to authorized personnel.
We do not sell or rent your personal information. We may share it with:
Service providers (such as payment gateways or booking platforms) for legitimate business needs.
Legal or government authorities if required under law or regulation.
Our website may use cookies to enhance user experience, analyze traffic, and serve personalized content. You can adjust your browser settings to disable cookies, but this may affect site functionality.
You have the right to:
Access or request a copy of the personal data we hold.
Correct or update inaccurate information.
Request deletion of your data (unless retention is required by law).
Withdraw consent to marketing communications.
We may update this policy periodically. Any changes will be posted on this page with the revised date.
"Experience timeless charm and serenity at Houseboat Oslo, where traditional Kashmiri heritage meets modern comfort on the peaceful waters of Nigeen Lake."
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